eBay · Capability

eBay Seller Service Metrics API — Customer_service_metric

eBay Seller Service Metrics API — Customer_service_metric. 1 operations. Lead operation: Customer_service_metric. Self-contained Naftiko capability covering one Ebay business surface.

Run with Naftiko EbayCustomer_service_metric

What You Can Do

GET
Getcustomerservicemetric — Use this method to retrieve a seller's performance and rating for the customer service metric.

Control the response from the getCustomerServiceMetric method using the following path and query parameters:
  • customer_
    /v1/customer-service-metric/{customer-service-metric-type}/{evaluation-type}

MCP Tools

use-this-method-retrieve-seller-s

Use this method to retrieve a seller's performance and rating for the customer service metric.

Control the response from the getCustomerServiceMetric method using the following path and query parameters:

  • customer_

    read-only idempotent

Capability Spec

analytics-customer-service-metric.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: eBay Seller Service Metrics API — Customer_service_metric
  description: 'eBay Seller Service Metrics API — Customer_service_metric. 1 operations. Lead operation: Customer_service_metric.
    Self-contained Naftiko capability covering one Ebay business surface.'
  tags:
  - Ebay
  - Customer_service_metric
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    EBAY_API_KEY: EBAY_API_KEY
capability:
  consumes:
  - type: http
    namespace: analytics-customer-service-metric
    baseUri: https://api.ebay.com{basePath}
    description: eBay Seller Service Metrics API — Customer_service_metric business capability. Self-contained, no shared
      references.
    resources:
    - name: customer_service_metric-customer_service_metric_type-evaluation_type
      path: /customer_service_metric/{customer_service_metric_type}/{evaluation_type}
      operations:
      - name: getcustomerservicemetric
        method: GET
        description: 'Use this method to retrieve a seller''s performance and rating for the customer service metric.  <br><br>Control
          the response from the <b>getCustomerServiceMetric</b> method using the following path and query parameters: <ul><li><b>customer_'
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: customer_service_metric_type
          in: path
          type: string
          description: Use this path parameter to specify the type of customer service metrics and benchmark data you want
            returned for the seller. Supported types are:<br> <ul><li><c
          required: true
        - name: evaluation_marketplace_id
          in: query
          type: string
          description: Use this query parameter to specify the Marketplace ID to evaluate for the customer service metrics
            and benchmark data.  <br><br>For the list of supported marke
          required: true
        - name: evaluation_type
          in: path
          type: string
          description: Use this path parameter to specify the evaluation period to use for the performance metrics. See <a
            href="/api-docs/sell/analytics/types/api:EvaluationTypeEnum"
          required: true
    authentication:
      type: bearer
      token: '{{env.EBAY_API_KEY}}'
  exposes:
  - type: rest
    namespace: analytics-customer-service-metric-rest
    port: 8080
    description: REST adapter for eBay Seller Service Metrics API — Customer_service_metric. One Spectral-compliant resource
      per consumed operation, prefixed with /v1.
    resources:
    - path: /v1/customer-service-metric/{customer-service-metric-type}/{evaluation-type}
      name: customer-service-metric-customer-service-metric-type-evaluation-type
      description: REST surface for customer_service_metric-customer_service_metric_type-evaluation_type.
      operations:
      - method: GET
        name: getcustomerservicemetric
        description: 'Use this method to retrieve a seller''s performance and rating for the customer service metric.  <br><br>Control
          the response from the <b>getCustomerServiceMetric</b> method using the following path and query parameters: <ul><li><b>customer_'
        call: analytics-customer-service-metric.getcustomerservicemetric
        with:
          customer_service_metric_type: rest.customer_service_metric_type
          evaluation_marketplace_id: rest.evaluation_marketplace_id
          evaluation_type: rest.evaluation_type
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: analytics-customer-service-metric-mcp
    port: 9090
    transport: http
    description: MCP adapter for eBay Seller Service Metrics API — Customer_service_metric. One tool per consumed operation,
      routed inline through this capability's consumes block.
    tools:
    - name: use-this-method-retrieve-seller-s
      description: 'Use this method to retrieve a seller''s performance and rating for the customer service metric.  <br><br>Control
        the response from the <b>getCustomerServiceMetric</b> method using the following path and query parameters: <ul><li><b>customer_'
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: analytics-customer-service-metric.getcustomerservicemetric
      with:
        customer_service_metric_type: tools.customer_service_metric_type
        evaluation_marketplace_id: tools.evaluation_marketplace_id
        evaluation_type: tools.evaluation_type
      outputParameters:
      - type: object
        mapping: $.