Drift · Capability

Drift — Conversations and Messages

Drift — Conversations and Messages. 9 operations. Lead operation: Drift Fetch a conversation's attachments. Self-contained Naftiko capability covering one Drift business surface.

Run with Naftiko DriftConversations and Messages

What You Can Do

GET
Get — Drift Fetch a conversation's attachments
/v1/attachments/{id}/data
GET
Get — Drift List conversations
/v1/conversations/list
POST
Post — Drift Create a conversation
/v1/conversations/new
GET
Get — Drift List conversation statuses
/v1/conversations/stats
GET
Get — Drift Fetch a conversation
/v1/conversations/{id}
GET
Get — Drift Fetch a conversation's transcript as a JSON object
/v1/conversations/{id}/json-transcript
POST
Post — Drift Create a message
/v1/conversations/{id}/messages
GET
Get — Drift Fetch a conversation's messages
/v1/conversations/{id}/messages
GET
Get — Drift Fetch a conversation's transcript as a string
/v1/conversations/{id}/transcript

MCP Tools

drift-fetch-conversation-s-attachments

Drift Fetch a conversation's attachments

read-only idempotent
drift-list-conversations

Drift List conversations

read-only idempotent
drift-create-conversation

Drift Create a conversation

drift-list-conversation-statuses

Drift List conversation statuses

read-only idempotent
drift-fetch-conversation

Drift Fetch a conversation

read-only idempotent
drift-fetch-conversation-s-transcript-json

Drift Fetch a conversation's transcript as a JSON object

read-only idempotent
drift-create-message

Drift Create a message

drift-fetch-conversation-s-messages

Drift Fetch a conversation's messages

read-only idempotent
drift-fetch-conversation-s-transcript-string

Drift Fetch a conversation's transcript as a string

read-only idempotent

Capability Spec

drift-conversations-and-messages.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Drift — Conversations and Messages
  description: 'Drift — Conversations and Messages. 9 operations. Lead operation: Drift Fetch a conversation''s attachments.
    Self-contained Naftiko capability covering one Drift business surface.'
  tags:
  - Drift
  - Conversations and Messages
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    DRIFT_API_KEY: DRIFT_API_KEY
capability:
  consumes:
  - type: http
    namespace: drift-conversations-and-messages
    baseUri: http://{{base_url}}
    description: Drift — Conversations and Messages business capability. Self-contained, no shared references.
    resources:
    - name: attachments-id-data
      path: /attachments/{id}/data
      operations:
      - name: get
        method: GET
        description: Drift Fetch a conversation's attachments
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: id
          in: path
          type: string
          description: The Drift documentId
          required: true
    - name: conversations-list
      path: /conversations/list
      operations:
      - name: get
        method: GET
        description: Drift List conversations
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: limit
          in: query
          type: string
          description: Max number of conversations to retrieve (max 100, default 25).
        - name: statusId
          in: query
          type: string
          description: 'Return only conversations that match the provided status code. Uses the following values: OPEN, CLOSED,
            PENDING'
        - name: page_token
          in: query
          type: string
          description: Allows you to move to the next page
    - name: conversations-new
      path: /conversations/new
      operations:
      - name: post
        method: POST
        description: Drift Create a conversation
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: conversations-stats
      path: /conversations/stats
      operations:
      - name: get
        method: GET
        description: Drift List conversation statuses
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
    - name: conversations-id
      path: /conversations/{id}
      operations:
      - name: get
        method: GET
        description: Drift Fetch a conversation
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: id
          in: path
          type: string
          description: The Drift conversationId
          required: true
    - name: conversations-id-json_transcript
      path: /conversations/{id}/json_transcript
      operations:
      - name: get
        method: GET
        description: Drift Fetch a conversation's transcript as a JSON object
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: id
          in: path
          type: string
          description: The Drift conversationId
          required: true
    - name: conversations-id-messages
      path: /conversations/{id}/messages
      operations:
      - name: post
        method: POST
        description: Drift Create a message
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: id
          in: path
          type: string
          description: The Drift conversationId
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
      - name: get
        method: GET
        description: Drift Fetch a conversation's messages
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: next
          in: query
          type: string
          description: Page number where page sizes are always 50
        - name: id
          in: path
          type: string
          description: The Drift conversationId
          required: true
    - name: conversations-id-transcript
      path: /conversations/{id}/transcript
      operations:
      - name: get
        method: GET
        description: Drift Fetch a conversation's transcript as a string
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: id
          in: path
          type: string
          description: The Drift conversationId
          required: true
    authentication:
      type: bearer
      token: '{{env.DRIFT_API_KEY}}'
  exposes:
  - type: rest
    namespace: drift-conversations-and-messages-rest
    port: 8080
    description: REST adapter for Drift — Conversations and Messages. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/attachments/{id}/data
      name: attachments-id-data
      description: REST surface for attachments-id-data.
      operations:
      - method: GET
        name: get
        description: Drift Fetch a conversation's attachments
        call: drift-conversations-and-messages.get
        with:
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/conversations/list
      name: conversations-list
      description: REST surface for conversations-list.
      operations:
      - method: GET
        name: get
        description: Drift List conversations
        call: drift-conversations-and-messages.get
        with:
          limit: rest.limit
          statusId: rest.statusId
          page_token: rest.page_token
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/conversations/new
      name: conversations-new
      description: REST surface for conversations-new.
      operations:
      - method: POST
        name: post
        description: Drift Create a conversation
        call: drift-conversations-and-messages.post
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/conversations/stats
      name: conversations-stats
      description: REST surface for conversations-stats.
      operations:
      - method: GET
        name: get
        description: Drift List conversation statuses
        call: drift-conversations-and-messages.get
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/conversations/{id}
      name: conversations-id
      description: REST surface for conversations-id.
      operations:
      - method: GET
        name: get
        description: Drift Fetch a conversation
        call: drift-conversations-and-messages.get
        with:
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/conversations/{id}/json-transcript
      name: conversations-id-json-transcript
      description: REST surface for conversations-id-json_transcript.
      operations:
      - method: GET
        name: get
        description: Drift Fetch a conversation's transcript as a JSON object
        call: drift-conversations-and-messages.get
        with:
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/conversations/{id}/messages
      name: conversations-id-messages
      description: REST surface for conversations-id-messages.
      operations:
      - method: POST
        name: post
        description: Drift Create a message
        call: drift-conversations-and-messages.post
        with:
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: GET
        name: get
        description: Drift Fetch a conversation's messages
        call: drift-conversations-and-messages.get
        with:
          next: rest.next
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/conversations/{id}/transcript
      name: conversations-id-transcript
      description: REST surface for conversations-id-transcript.
      operations:
      - method: GET
        name: get
        description: Drift Fetch a conversation's transcript as a string
        call: drift-conversations-and-messages.get
        with:
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: drift-conversations-and-messages-mcp
    port: 9090
    transport: http
    description: MCP adapter for Drift — Conversations and Messages. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: drift-fetch-conversation-s-attachments
      description: Drift Fetch a conversation's attachments
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: drift-conversations-and-messages.get
      with:
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: drift-list-conversations
      description: Drift List conversations
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: drift-conversations-and-messages.get
      with:
        limit: tools.limit
        statusId: tools.statusId
        page_token: tools.page_token
      outputParameters:
      - type: object
        mapping: $.
    - name: drift-create-conversation
      description: Drift Create a conversation
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: drift-conversations-and-messages.post
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: drift-list-conversation-statuses
      description: Drift List conversation statuses
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: drift-conversations-and-messages.get
      outputParameters:
      - type: object
        mapping: $.
    - name: drift-fetch-conversation
      description: Drift Fetch a conversation
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: drift-conversations-and-messages.get
      with:
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: drift-fetch-conversation-s-transcript-json
      description: Drift Fetch a conversation's transcript as a JSON object
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: drift-conversations-and-messages.get
      with:
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: drift-create-message
      description: Drift Create a message
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: drift-conversations-and-messages.post
      with:
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: drift-fetch-conversation-s-messages
      description: Drift Fetch a conversation's messages
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: drift-conversations-and-messages.get
      with:
        next: tools.next
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: drift-fetch-conversation-s-transcript-string
      description: Drift Fetch a conversation's transcript as a string
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: drift-conversations-and-messages.get
      with:
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.