Coveo · Capability

Coveo Customer Service API — CRGA For Cases

Coveo Customer Service API — CRGA For Cases. 4 operations. Lead operation: Create CRGA for Cases Configuration. Self-contained Naftiko capability covering one Coveo business surface.

Run with Naftiko CoveoCustomer ServiceCRGA For Cases

What You Can Do

POST
Createlfcaconfiguration — Create CRGA for Cases Configuration
/v1/organizations/{organizationid}/answer/cases/v1/configs/{configid}
GET
Getlfcaconfiguration — Get CRGA for Cases Configuration
/v1/organizations/{organizationid}/answer/cases/v1/configs/{configid}
PATCH
Patchlfcaconfiguration — Update CRGA for Cases Configuration Attributes
/v1/organizations/{organizationid}/answer/cases/v1/configs/{configid}
DELETE
Deletelfcaconfiguration — Delete CRGA for Cases Configuration
/v1/organizations/{organizationid}/answer/cases/v1/configs/{configid}

MCP Tools

create-crga-cases-configuration

Create CRGA for Cases Configuration

get-crga-cases-configuration

Get CRGA for Cases Configuration

read-only idempotent
update-crga-cases-configuration-attributes

Update CRGA for Cases Configuration Attributes

idempotent
delete-crga-cases-configuration

Delete CRGA for Cases Configuration

idempotent

Capability Spec

customer-service-crga-for-cases.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Coveo Customer Service API — CRGA For Cases
  description: 'Coveo Customer Service API — CRGA For Cases. 4 operations. Lead operation: Create CRGA for Cases Configuration.
    Self-contained Naftiko capability covering one Coveo business surface.'
  tags:
  - Coveo
  - Customer Service
  - CRGA For Cases
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    COVEO_SEARCH_TOKEN: COVEO_SEARCH_TOKEN
capability:
  consumes:
  - type: http
    namespace: customer-service-crga-for-cases
    baseUri: https://platform.cloud.coveo.com
    description: Coveo Customer Service API — CRGA For Cases business capability. Self-contained, no shared references.
    authentication:
      type: bearer
      token: '{{env.COVEO_SEARCH_TOKEN}}'
    resources:
    - name: rest-organizations-organizationId-answer-cases-v1-configs-configId
      path: /rest/organizations/{organizationId}/answer/cases/v1/configs/{configId}
      operations:
      - name: createlfcaconfiguration
        method: POST
        description: Create CRGA for Cases Configuration
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
      - name: getlfcaconfiguration
        method: GET
        description: Get CRGA for Cases Configuration
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: patchlfcaconfiguration
        method: PATCH
        description: Update CRGA for Cases Configuration Attributes
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
      - name: deletelfcaconfiguration
        method: DELETE
        description: Delete CRGA for Cases Configuration
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
  exposes:
  - type: rest
    namespace: customer-service-crga-for-cases-rest
    port: 8080
    description: REST adapter for Coveo Customer Service API — CRGA For Cases. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/organizations/{organizationid}/answer/cases/v1/configs/{configid}
      name: rest-organizations-organizationid-answer-cases-v1-configs-configid
      description: REST surface for rest-organizations-organizationId-answer-cases-v1-configs-configId.
      operations:
      - method: POST
        name: createlfcaconfiguration
        description: Create CRGA for Cases Configuration
        call: customer-service-crga-for-cases.createlfcaconfiguration
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: GET
        name: getlfcaconfiguration
        description: Get CRGA for Cases Configuration
        call: customer-service-crga-for-cases.getlfcaconfiguration
        outputParameters:
        - type: object
          mapping: $.
      - method: PATCH
        name: patchlfcaconfiguration
        description: Update CRGA for Cases Configuration Attributes
        call: customer-service-crga-for-cases.patchlfcaconfiguration
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deletelfcaconfiguration
        description: Delete CRGA for Cases Configuration
        call: customer-service-crga-for-cases.deletelfcaconfiguration
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: customer-service-crga-for-cases-mcp
    port: 9090
    transport: http
    description: MCP adapter for Coveo Customer Service API — CRGA For Cases. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: create-crga-cases-configuration
      description: Create CRGA for Cases Configuration
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: customer-service-crga-for-cases.createlfcaconfiguration
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-crga-cases-configuration
      description: Get CRGA for Cases Configuration
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: customer-service-crga-for-cases.getlfcaconfiguration
      outputParameters:
      - type: object
        mapping: $.
    - name: update-crga-cases-configuration-attributes
      description: Update CRGA for Cases Configuration Attributes
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: customer-service-crga-for-cases.patchlfcaconfiguration
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-crga-cases-configuration
      description: Delete CRGA for Cases Configuration
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: customer-service-crga-for-cases.deletelfcaconfiguration
      outputParameters:
      - type: object
        mapping: $.