Charter Communications · Capability

Charter Communications Spectrum Enterprise API — Tickets

Charter Communications Spectrum Enterprise API — Tickets. 3 operations. Lead operation: Get Service Tickets. Self-contained Naftiko capability covering one Charter Communications business surface.

Run with Naftiko Charter CommunicationsTickets

What You Can Do

GET
Gettickets — Get Service Tickets
/v1/tickets
POST
Createticket — Create Service Ticket
/v1/tickets
GET
Getticketbyid — Get Ticket by ID
/v1/tickets/{ticketid}

MCP Tools

get-service-tickets

Get Service Tickets

read-only idempotent
create-service-ticket

Create Service Ticket

get-ticket-id

Get Ticket by ID

read-only idempotent

Capability Spec

spectrum-enterprise-tickets.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Charter Communications Spectrum Enterprise API — Tickets
  description: 'Charter Communications Spectrum Enterprise API — Tickets. 3 operations. Lead operation: Get Service Tickets.
    Self-contained Naftiko capability covering one Charter Communications business surface.'
  tags:
  - Charter Communications
  - Tickets
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    CHARTER_COMMUNICATIONS_API_KEY: CHARTER_COMMUNICATIONS_API_KEY
capability:
  consumes:
  - type: http
    namespace: spectrum-enterprise-tickets
    baseUri: https://enterprise.spectrum.com/api
    description: Charter Communications Spectrum Enterprise API — Tickets business capability. Self-contained, no shared references.
    resources:
    - name: tickets
      path: /tickets
      operations:
      - name: gettickets
        method: GET
        description: Get Service Tickets
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
      - name: createticket
        method: POST
        description: Create Service Ticket
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: tickets-ticketId
      path: /tickets/{ticketId}
      operations:
      - name: getticketbyid
        method: GET
        description: Get Ticket by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: ticketId
          in: path
          type: string
          required: true
  exposes:
  - type: rest
    namespace: spectrum-enterprise-tickets-rest
    port: 8080
    description: REST adapter for Charter Communications Spectrum Enterprise API — Tickets. One Spectral-compliant resource
      per consumed operation, prefixed with /v1.
    resources:
    - path: /v1/tickets
      name: tickets
      description: REST surface for tickets.
      operations:
      - method: GET
        name: gettickets
        description: Get Service Tickets
        call: spectrum-enterprise-tickets.gettickets
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createticket
        description: Create Service Ticket
        call: spectrum-enterprise-tickets.createticket
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/tickets/{ticketid}
      name: tickets-ticketid
      description: REST surface for tickets-ticketId.
      operations:
      - method: GET
        name: getticketbyid
        description: Get Ticket by ID
        call: spectrum-enterprise-tickets.getticketbyid
        with:
          ticketId: rest.ticketId
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: spectrum-enterprise-tickets-mcp
    port: 9090
    transport: http
    description: MCP adapter for Charter Communications Spectrum Enterprise API — Tickets. One tool per consumed operation,
      routed inline through this capability's consumes block.
    tools:
    - name: get-service-tickets
      description: Get Service Tickets
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: spectrum-enterprise-tickets.gettickets
      outputParameters:
      - type: object
        mapping: $.
    - name: create-service-ticket
      description: Create Service Ticket
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: spectrum-enterprise-tickets.createticket
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-ticket-id
      description: Get Ticket by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: spectrum-enterprise-tickets.getticketbyid
      with:
        ticketId: tools.ticketId
      outputParameters:
      - type: object
        mapping: $.