Amazon Connect · Capability

Amazon Connect Service API — Contacts

Amazon Connect Service API — Contacts. 8 operations. Lead operation: Amazon Connect Start Chat Contact. Self-contained Naftiko capability covering one Amazon Connect business surface.

Run with Naftiko Amazon ConnectContacts

What You Can Do

POST
Startchatcontact — Amazon Connect Start Chat Contact
/v1/contact/chat
POST
Startoutboundvoicecontact — Amazon Connect Start Outbound Voice Contact
/v1/contact/outbound-voice
POST
Starttaskcontact — Amazon Connect Start Task Contact
/v1/contact/task
GET
Describecontact — Amazon Connect Describe Contact
/v1/contacts/{instanceid}/{contactid}
GET
Getcontactattributes — Amazon Connect Get Contact Attributes
/v1/contacts/{instanceid}/{contactid}/attributes
POST
Updatecontactattributes — Amazon Connect Update Contact Attributes
/v1/contacts/{instanceid}/{contactid}/attributes
POST
Stopcontact — Amazon Connect Stop Contact
/v1/contacts/{instanceid}/{contactid}/stop
POST
Searchcontacts — Amazon Connect Search Contacts
/v1/search-contacts

MCP Tools

amazon-connect-start-chat-contact

Amazon Connect Start Chat Contact

amazon-connect-start-outbound-voice

Amazon Connect Start Outbound Voice Contact

amazon-connect-start-task-contact

Amazon Connect Start Task Contact

amazon-connect-describe-contact

Amazon Connect Describe Contact

read-only idempotent
amazon-connect-get-contact-attributes

Amazon Connect Get Contact Attributes

read-only idempotent
amazon-connect-update-contact-attributes

Amazon Connect Update Contact Attributes

amazon-connect-stop-contact

Amazon Connect Stop Contact

amazon-connect-search-contacts

Amazon Connect Search Contacts

read-only

Capability Spec

amazon-connect-contacts.yaml Raw ↑
naftiko: 1.0.0-alpha2
info:
  label: Amazon Connect Service API — Contacts
  description: 'Amazon Connect Service API — Contacts. 8 operations. Lead operation: Amazon Connect Start Chat Contact. Self-contained
    Naftiko capability covering one Amazon Connect business surface.'
  tags:
  - Amazon Connect
  - Contacts
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    AMAZON_CONNECT_API_KEY: AMAZON_CONNECT_API_KEY
capability:
  consumes:
  - type: http
    namespace: amazon-connect-contacts
    baseUri: https://connect.amazonaws.com
    description: Amazon Connect Service API — Contacts business capability. Self-contained, no shared references.
    resources:
    - name: contact-chat
      path: /contact/chat
      operations:
      - name: startchatcontact
        method: POST
        description: Amazon Connect Start Chat Contact
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: contact-outbound-voice
      path: /contact/outbound-voice
      operations:
      - name: startoutboundvoicecontact
        method: POST
        description: Amazon Connect Start Outbound Voice Contact
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: contact-task
      path: /contact/task
      operations:
      - name: starttaskcontact
        method: POST
        description: Amazon Connect Start Task Contact
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: contacts-InstanceId-ContactId
      path: /contacts/{InstanceId}/{ContactId}
      operations:
      - name: describecontact
        method: GET
        description: Amazon Connect Describe Contact
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: InstanceId
          in: path
          type: string
          description: The identifier of the Amazon Connect instance.
          required: true
        - name: ContactId
          in: path
          type: string
          description: The identifier of the contact.
          required: true
    - name: contacts-InstanceId-ContactId-attributes
      path: /contacts/{InstanceId}/{ContactId}/attributes
      operations:
      - name: getcontactattributes
        method: GET
        description: Amazon Connect Get Contact Attributes
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: InstanceId
          in: path
          type: string
          description: The identifier of the Amazon Connect instance.
          required: true
        - name: ContactId
          in: path
          type: string
          description: The identifier of the initial contact.
          required: true
      - name: updatecontactattributes
        method: POST
        description: Amazon Connect Update Contact Attributes
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: InstanceId
          in: path
          type: string
          description: The identifier of the Amazon Connect instance.
          required: true
        - name: ContactId
          in: path
          type: string
          description: The identifier of the contact.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: contacts-InstanceId-ContactId-stop
      path: /contacts/{InstanceId}/{ContactId}/stop
      operations:
      - name: stopcontact
        method: POST
        description: Amazon Connect Stop Contact
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: InstanceId
          in: path
          type: string
          description: The identifier of the Amazon Connect instance.
          required: true
        - name: ContactId
          in: path
          type: string
          description: The identifier of the contact.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: search-contacts
      path: /search-contacts
      operations:
      - name: searchcontacts
        method: POST
        description: Amazon Connect Search Contacts
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    authentication:
      type: bearer
      token: '{{env.AMAZON_CONNECT_API_KEY}}'
  exposes:
  - type: rest
    namespace: amazon-connect-contacts-rest
    port: 8080
    description: REST adapter for Amazon Connect Service API — Contacts. One Spectral-compliant resource per consumed operation,
      prefixed with /v1.
    resources:
    - path: /v1/contact/chat
      name: contact-chat
      description: REST surface for contact-chat.
      operations:
      - method: POST
        name: startchatcontact
        description: Amazon Connect Start Chat Contact
        call: amazon-connect-contacts.startchatcontact
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/contact/outbound-voice
      name: contact-outbound-voice
      description: REST surface for contact-outbound-voice.
      operations:
      - method: POST
        name: startoutboundvoicecontact
        description: Amazon Connect Start Outbound Voice Contact
        call: amazon-connect-contacts.startoutboundvoicecontact
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/contact/task
      name: contact-task
      description: REST surface for contact-task.
      operations:
      - method: POST
        name: starttaskcontact
        description: Amazon Connect Start Task Contact
        call: amazon-connect-contacts.starttaskcontact
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/contacts/{instanceid}/{contactid}
      name: contacts-instanceid-contactid
      description: REST surface for contacts-InstanceId-ContactId.
      operations:
      - method: GET
        name: describecontact
        description: Amazon Connect Describe Contact
        call: amazon-connect-contacts.describecontact
        with:
          InstanceId: rest.InstanceId
          ContactId: rest.ContactId
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/contacts/{instanceid}/{contactid}/attributes
      name: contacts-instanceid-contactid-attributes
      description: REST surface for contacts-InstanceId-ContactId-attributes.
      operations:
      - method: GET
        name: getcontactattributes
        description: Amazon Connect Get Contact Attributes
        call: amazon-connect-contacts.getcontactattributes
        with:
          InstanceId: rest.InstanceId
          ContactId: rest.ContactId
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: updatecontactattributes
        description: Amazon Connect Update Contact Attributes
        call: amazon-connect-contacts.updatecontactattributes
        with:
          InstanceId: rest.InstanceId
          ContactId: rest.ContactId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/contacts/{instanceid}/{contactid}/stop
      name: contacts-instanceid-contactid-stop
      description: REST surface for contacts-InstanceId-ContactId-stop.
      operations:
      - method: POST
        name: stopcontact
        description: Amazon Connect Stop Contact
        call: amazon-connect-contacts.stopcontact
        with:
          InstanceId: rest.InstanceId
          ContactId: rest.ContactId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/search-contacts
      name: search-contacts
      description: REST surface for search-contacts.
      operations:
      - method: POST
        name: searchcontacts
        description: Amazon Connect Search Contacts
        call: amazon-connect-contacts.searchcontacts
        with:
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: amazon-connect-contacts-mcp
    port: 9090
    transport: http
    description: MCP adapter for Amazon Connect Service API — Contacts. One tool per consumed operation, routed inline through
      this capability's consumes block.
    tools:
    - name: amazon-connect-start-chat-contact
      description: Amazon Connect Start Chat Contact
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: amazon-connect-contacts.startchatcontact
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: amazon-connect-start-outbound-voice
      description: Amazon Connect Start Outbound Voice Contact
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: amazon-connect-contacts.startoutboundvoicecontact
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: amazon-connect-start-task-contact
      description: Amazon Connect Start Task Contact
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: amazon-connect-contacts.starttaskcontact
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: amazon-connect-describe-contact
      description: Amazon Connect Describe Contact
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: amazon-connect-contacts.describecontact
      with:
        InstanceId: tools.InstanceId
        ContactId: tools.ContactId
      outputParameters:
      - type: object
        mapping: $.
    - name: amazon-connect-get-contact-attributes
      description: Amazon Connect Get Contact Attributes
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: amazon-connect-contacts.getcontactattributes
      with:
        InstanceId: tools.InstanceId
        ContactId: tools.ContactId
      outputParameters:
      - type: object
        mapping: $.
    - name: amazon-connect-update-contact-attributes
      description: Amazon Connect Update Contact Attributes
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: amazon-connect-contacts.updatecontactattributes
      with:
        InstanceId: tools.InstanceId
        ContactId: tools.ContactId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: amazon-connect-stop-contact
      description: Amazon Connect Stop Contact
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: amazon-connect-contacts.stopcontact
      with:
        InstanceId: tools.InstanceId
        ContactId: tools.ContactId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: amazon-connect-search-contacts
      description: Amazon Connect Search Contacts
      hints:
        readOnly: true
        destructive: false
        idempotent: false
      call: amazon-connect-contacts.searchcontacts
      with:
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.