1NCE Support Management — Tickets

naftiko: 1.0.0-alpha2
info:
  label: "1NCE Support Management \u2014 Tickets"
  description: "1NCE Support Management \u2014 Tickets. 2 operations. Lead operation: Get Service Requests. Self-contained\
    \ Naftiko capability covering one 1NCE business surface."
  tags:
    - 1NCE
    - Support
  created: '2026-05-25'
  modified: '2026-05-25'
binds:
  - namespace: env
    keys:
      ONE_NCE_ACCESS_TOKEN: ONE_NCE_ACCESS_TOKEN
capability:
  consumes:
    - type: http
      namespace: support-management-tickets
      baseUri: https://api.1nce.com/management-api
      description: "1NCE Support Management \u2014 Tickets business capability. Self-contained, no shared references."
      resources:
        - name: v1-support
          path: /v1/support
          operations:
            - name: get-support
              method: GET
              description: Get Service Requests
              outputRawFormat: json
              outputParameters:
                - name: result
                  type: object
                  value: $.
              inputParameters:
                - name: body
                  in: body
                  type: object
                  description: Request body (JSON).
                  required: false
            - name: create-support
              method: POST
              description: Create Service Request
              outputRawFormat: json
              outputParameters:
                - name: result
                  type: object
                  value: $.
              inputParameters:
                - name: body
                  in: body
                  type: object
                  description: Request body (JSON).
                  required: true
      authentication:
        type: bearer
        token: '{{env.ONE_NCE_ACCESS_TOKEN}}'
  exposes:
    - type: rest
      namespace: support-management-tickets-rest
      port: 8080
      description: "REST adapter for 1NCE Support Management \u2014 Tickets. One Spectral-compliant resource per consumed\
        \ operation, prefixed with /v1."
      resources:
        - path: /v1/v1/support
          name: v1-support
          description: REST surface for v1-support.
          operations:
            - method: GET
              name: get-support
              description: Get Service Requests
              call: support-management-tickets.get-support
              with:
                body: rest.body
              outputParameters:
                - type: object
                  mapping: $.
            - method: POST
              name: create-support
              description: Create Service Request
              call: support-management-tickets.create-support
              with:
                body: rest.body
              outputParameters:
                - type: object
                  mapping: $.
    - type: mcp
      namespace: support-management-tickets-mcp
      port: 9090
      transport: http
      description: "MCP adapter for 1NCE Support Management \u2014 Tickets. One tool per consumed operation, routed inline\
        \ through this capability consumes block."
      tools:
        - name: 1nce-get-support
          description: Get Service Requests
          hints:
            readOnly: true
            destructive: false
            idempotent: true
          call: support-management-tickets.get-support
          with:
            body: tools.body
          outputParameters:
            - type: object
              mapping: $.
        - name: 1nce-create-support
          description: Create Service Request
          hints:
            readOnly: false
            destructive: false
            idempotent: false
          call: support-management-tickets.create-support
          with:
            body: tools.body
          outputParameters:
            - type: object
              mapping: $.